Customer Service Representative

Appalachian Beverage, Inc.
Job Description
The position of liquor store customer service representative at Appalachian Beverage requires you to run a point of sale (POS) register, provide prompt and courteous customer service, assist in keeping store clean and assist management as needed. Must be able to interact with customers in a professional, courteous and helpful manner. 

Essential Functions
Provides superior customer service to all customers who walk through our daily operations
Greets customers in a professional, courteous and friendly manner;
Provides superior customer service to every customer;
Answer phones promptly, directs calls and takes phone messages;
Utilizes the point of sale system for every transaction;
Ability to handle and manage cash;
Performs retail and customer service activities as needed;

Assists with day-to-day operations of the beverage store,
including, stocking shelves on the sales floor and filling product in the beer cooler, and displaying of merchandise;
Assists with in-store displays and signage;
Supports maintaining overall appearance of the store;
Offers product recommendations;
Aids with carry outs;
Completes general janitorial duties as assigned;
Develop and maintain professional relationships with all levels of staff;
Performs other duties as assigned;

Minimum Qualifications:
Candidates must have high school diploma or GED, be at least 21 years of age, prior retail liquor or at least two years of general retail experience preferred. Applicants must pass background check. We cannot hire anyone with a felony on record. Work history resume preferred, most recent employer references required.

Physical and Mental Requirements:
Work in the store requires frequent bending and long periods of standing or walking. Must be able to regularly lift 35-50 pounds with reasonably accommodations.

This is a weekend and holiday business, so you must be available during these busy times. We are open Mon-Thur 9am-9pm, Fri-Sat 9am-11pm. This position will be a mixture of day (9-5), midday (12-6), and evening (3-9,3-11). The mix will be dependent on our needs and the applicant’s needs. 

Starting pay is negotiable depending upon experience and availability. 

Apply in person or e-mail:

Appalachian Beverage
399 Mountain View Dr.
East Ellijay, Ga. 30540
Contact Information